It should be 8 characters consisting of numbers and letters. Please double-check that you have only copied the characters in the Activation Code from the Getting started with Lumion email, and not any spaces or other characters. See also Section 5: Error Message: : The activation code you entered is not valid.ģ.1: An incorrect Activation Code has been used: You are allowed a maximum of six (6) attempts. The Activation Code you entered is not valid. Each has a different message, please confirm and select the exact message to these sections. Note for below: there are three possible messages about the Activation Code not being valid. Error Message: The activation code you entered is not valid. If you continue to get this same error then click on this Contact Us button and provide details of the error including our reference (as above):ģ. Please wait at least 15 minutes then restart the Lumion Installer. Error Message: You have been temporarily blocked from downloading the Lumion installation files. If you think you should not be blocked, then please click on this Contact Us button and provide details of the error including our reference (as above):Ģ. Error Message: You have been permanently blocked from downloading the Lumion installation files.

Installing to a Cloud Service?Īnd if after trying the suggested fix you still get the same error message then see: 12. Error Message: This version of Lumion can no longer be downloaded. File sizes are not correct or the CRC check failed. There is a problem with the connection from or at your PC to the Lumion servers to get the installer files. This download manager is no longer in service. The activation code you entered is not valid.

You have been temporarily blocked from downloading the Lumion installation files. You have been permanently blocked from downloading the Lumion installation files.

Knowledge Base: How does the Updater for Lumion work?Įrror Message: 1.

If Lumion is already installed and has been doing an Update, then please see this article: Please follow the instructions in the section that corresponds to the error message you are seeing when trying to install Lumion.

You have been trying to install Lumion, but there is a download problem and the Lumion Installer (also referred to as Installer) shows an error message.

Lumion 8 activation code text file